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FAQ SATISFY YOUR CURIOSITIES
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Why should I have a grazing experience at my next event?We believe in making food a memorable experience. Great for any occasion, diet or age, our grazing services are sure to impress any group. We take pride in the quality, variety & freshness of our products & ingredients leaving you and your guests full, happy and feeling great with little to no effort on your end. Our goal is to make you the best gift-giver and a guest at your own party!
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What are your COVID-19 friendly options?Starting in February 2020, we introduced our graze box and platter options. Grazing boxes and platters vary from all different sizes depending on the number of mouths it will feed! An incredible alternative to our grazing tables are our corporate or personal size boxes that can be delivered all over the GTA (different rates will apply) curated for any virtual event. Both curbside pick-up and delivery available. *COVID-19 UPDATE: all grazing tables are now available. (Updated April, 2023)*
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What events are grazing boxes, platters, & tables great for?Grazing boxes, platters, and tables are great for any event. We have catered to a variety of events including private in-home gatherings, corporate team events (virtual and in-person), business launches, weddings, bridal brunches, outdoor picnics, milestone birthdays, anniversaries and more! Have an event for larger than 100 guests, just get in touch with us via email for a custom quote.
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How much notice is required?Boxes and Platters: a minimum of 48 hours is required for any booking. For more than 5 box orders, we need a minimum of 4 business days notice. Orders are not confirmed until payment has been made. Tables: *COVID-19 UPDATE: table events are now available.* A minimum of 7 days is required for any booking. However, please note that most of our weekends get booked at least 4 weeks in advance. Large special events (+50 guests) need at least 4 weeks notice.
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How does payment work?Boxes and Platters: Payments are to be made in full prior to delivery date. If payment is not made without notice of delay, the order will be cancelled. Tables: If booking is made more than 14 days in advance, a 30% deposit is required to secure your booking. The deposit is non-refundable. All payment methods are accepted, credit card, e-transfers, or cash. Credit card payments are subject to a 2.5% service fee. Invoices will be sent via the Square app electronically or paid directly through our website upon booking.
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What kind of cheeses & cured meats can I expect with my order?Although our cheeses do change depending on what is available in our markets, we have our favourites you don't want to miss. Premium cheeses are available with our Luxe grazing option and local artisanal vegan options are also available. We are proud to work with local meat farms across Ontario providing us with the best dried sausages, salamis & pepperettes. However, proscuitto di parma is a must! Ask us about our Halal and pork-free options!
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How will I know if the food will be enough?We have worked hard to get the portions and quantities just right for any box, platter, and table. Box sizes vary from 1 persons to 20 persons. Platters begin at +6 persons. Tables begin at +35 persons. Since every order and event has varying appetites, it is important for us to work together to make it perfect.
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Can I customize my order? What if my guests have dietary restrictions?If you have a special request, cheese, cured meat, dips or sweets, please let us know and we will do our best to include it. We are proud to say we cater to most dietary needs. All our services can include gluten-free, vegan, nut-free, halal and other allergen-free options upon request for tables and made available to select for box orders upon booking under "dietary restrictions". Please note, our food is not prepared in an allergen free environment.
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What do we do with the props & platters after an event?Prior to an event, we include an additional $250.00 refundable deposit for cleaning and/or damage fee. After an event we kindly ask all hosts to hand wash the platters, plates & cheese knives used with warm soapy water. If items upon pick-up are unclean or damaged the $250.00 deposit will not be refunded. A storage box will be provided in which the platters can be stored until pick-up within 1 - 5 days of the event. Pick-up can be from the event site, or from another mutually agreed location. It is the host’s responsibility to find a safe place to store the storage box until pick-up. If any materials used are missing, the host is responsible to pay a replacement fee of the item’s value, or find the item that is missing. Any fresh florals used are for the host to keep, but the jar/vase used are to be returned.
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Does all the GRAZE have its food-safe certification?Yes, we have recognition of successfully completing the Food Handler Certification Program that meets the requirements of all provincial governments in Canada.
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